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"Replacement Hip"

About: Hertfordshire Community NHS Trust Lister Hospital / Trauma and orthopaedics

(as a service user),

last year started problems with my health, I lost my family, and Job. 5 weeks ago I slided on ice and broken hip.

In Lister Hospital I was 3 weeks. After replacement's hip operation and big infection I'm returned to the YMCA in Welwyn Garden City without any support and without any money.

No shopping, no washing, no to much eating. I'm worry becouse my health status is no sure. And I don't know what now in near future. If you can help me, help me, please.

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Responses

Response from Anthony Power, Head of Patient Experience, Quality, Hertfordshire Community NHS Trust 6 years ago
Anthony Power
Head of Patient Experience, Quality,
Hertfordshire Community NHS Trust
Submitted on 10/04/2018 at 09:20
Published on Care Opinion at 09:35


Dear Sir/Madam

Thank you for taking the trouble to provide your feedback.

I am very sorry to hear of the concerns you have raised regarding the level of support you have received following your discharge from hospital, and I apologise for the obvious distress this is causing you.

Can you please contact the Patient Experience Team by telephone on 0800 011 6113 (local call 01707 388 164), or alternatively please email us via pals.hchs@nhs.net so we can help you.

Once again, thank you for bringing your concerns to our attention.

Best wishes

Anthony Power

Head of Patient Experience

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Response from Lister Hospital 6 years ago
Lister Hospital
Submitted on 10/04/2018 at 20:47
Published on nhs.uk on 12/04/2018 at 03:38


We understand that our colleagues at the Hertfordshire Community NHS Trust have responded to you separately about your concerns, which hopefully will be of help to you.

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