This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Urgent care"

About: Ealing Hospital / Accident and emergency

I came with my husband who was sleepy all day, vomiting and headache , i explained to the nurse and receptionist very clearly how bad was his situation we been waiting more then 4 hours and no ones checked him .In the meantime that we was waiting we could see people who came and in 10 min left back home .I went 3 times and explained that we really need to see a doctor .I explained even that we have 2 small children and its not the best enviroment for them to be at 00:00 with a lot of people ill around .Definetely they can do more but they dont care really , they are used to treat all person without any feelings envolve .

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 6 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust
Submitted on 28/03/2018 at 15:57
Published on Care Opinion at 20:36


I am sorry that you had such a difficult time at Ealing Urgent Care Centre. The Trust does not manage this service but I have forwarded your comments on to them.

Best wishes

Sue

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k