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Care Opinion

Disappointed

Posted By StillW8ting2018

"Disappointed"

About: Inclusion Matters Wirral

(as a service user),

Waited a long time to get an appointment, I felt thrown out after only 3 sessions with the promise of being referred to start another type of therapy. This never happened.

Disappointed, let down.

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Responses

Response from Michelle Paton, Clinical Team Manager / High Intensity Therapist, Inclusion Matters Wirral 6 years ago
Michelle Paton
Clinical Team Manager / High Intensity Therapist,
Inclusion Matters Wirral

Submitted on 04/04/2018 at 14:21
Published on Care Opinion at 21:49

Dear StillW8ting2018. I am really sorry to hear that you felt thrown out of your therapy, and that you were never offered an alternative therapy. If you would like to contact the service to discuss this, please do so and we will look at getting you the most appropriate therapy.

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