"Unable to get an appointment"

I am disgusted with the surgery. My 6 week old daughter is in need of an appointment as she is in pain with a nappy rash and to be told you must ring back tomorrow at 8am is so frustrating, but on top of that to then ring back at exactly 8am the following morning and after 10 minutes of waiting we get through to a receptionist who tells us there are now no appointments left for the day. It is an absolute disgrace, they need to get a grip of there appointment system NOW.