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First Class Care

Posted By LD18

"First Class Care"

About: Heartlands Hospital / Oncology

(as the patient),

Well where to I start! From surgery with Mr Kalkat. And team, plastic surgery team, Mr khalil I believe? 

What a fantastic outcome I have had highly, highly professional and trained teams! Really can’t express my thanks enough!  True, true warriors all of them! 

Then the care on ward 4 hdu, a true, true blessing. The nurses and staff can’t do enough for you. Always keep on top of their job always making sure patient comes first. First class and really can’t thank them enough!! 

I really really hope that some of them could read this... really can’t express my thanks enough!! Keep up the good work! 

Gold medals to you all!!! X

Once again thank you to the A-team in my eyes all an inspiration.

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Responses

Response from Heartlands Hospital 6 years ago
Heartlands Hospital

Submitted on 05/04/2018 at 15:49
Published on nhs.uk at 17:07

Dear LD18,

Please accept my apologies for the delay in responding to your posting.

Thank you for taking the time to post your comments regarding your treatment under the care of Mr Kalkat and Mr Khalil at Heartlands Hospital.

It is lovely to read such positive comments and I am very pleased that you had such a good patient experience.

I totally agree with you, both the medical and nursing staff work extremely hard and are dedicated to their profession.

I shall forward your posting to the medical and nursing senior management teams and ask that your posting is shared with the staff, as I am sure they will be absolutely delighted to read your comments.

Once again, thank you for your posting, as all patient feedback is important to us.

I do hope you have recovered well following your inpatient stay.

Best wishes

Jenny Langham

Patient Services Officer

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