"Absolutely outstanding in every respect!"

About: The James Cook University Hospital

What I liked

I was treated as an intelligent being, my condition was clearly explained, as was the intended treatment, i.e. exploratory angiogram, if positively indicated, angioplasty & stent. I was conscious throughout procedure, which went accoring to plan - 3 angioplasties & stents done in fact!

What could be improved

Nothing - as good as any treatment I have had in the NHS (& there have been many at a variety of Hospitals, starting from 1992.) I am a great supporter of the NHS, having had a CABG (X 3)in 1992 (stb Thomas`, Tooting), 2 strokes in 1996 (treated at St Columcille`s, Dun Loaghare, Irish Republic), iguinal hernia repair 2004 (Bishop Auckland General, Co. Durham)splenectomy 2008 (due to Immuno Thrombocytopenia), simultaneous cholescystectomy, TURP 2009 (Darlington Memorial) , Right Dorsal Cheilectomy Righr Big Toe 2010 (Duirham Univesity Hospital), Angioplasty & Coronary Stents (X 3) 2011 (James Cook, Middlesbrough). Quite a list, most of which was dealt with by the South Durham NHS Trust

All staff throughout the system, including receptionists & GPs could not be more helpful & caring.

Anything else?

The quality of patient care, staff skill & cleanlines are outstanding throughout South Durham NHS Trust; congratulations to all concerned from a grateful & staisfied patient whose liofe has been hgreatly enhanced & extended.

Story from nhs.uk


Response from The James Cook University Hospital 7 years ago
The James Cook University Hospital
Submitted on 05/11/2012 at 15:26
Published on nhs.uk on 11/11/2012 at 09:48

South Tees Hospitals NHS Foundation Trust did not receive your concerns due to technical difficulties. Thank you for your kind words regarding the treatment you received from The James Cook University Hospital. If you would like to discuss your feedback further, please contact the Patient Relations Department (PALS) on 01642 854807. Thank you

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful