"Anxiety after MRI experience"

I had a scan end of last year which was really traumatic on my head, neck and spine. It broke down with me in it and I was stuck in it for 15 mins. The doctor stayed with me in the pitch dark and held my leg to let me know he was still there as I was beginning to have a panic attack. I was told had to go back into it after it had been rebooted as still got to do my neck.

I found it very difficult to do this but eventually managed it. After I was told they had all the images and went home. A month later they said only did my neck and hadn't got any other images. I am disgusted because I am sure they lost them when the machine broke down as I was told by the person doing it they had done my neck. Now I am back on waiting list for another scan which is causing me stress and anxiety about going back in as I know l had to wait weeks last time when I feel I should be able to have it now as it wasn't my fault it broke down.