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1st class service

Posted By mr mr

"1st class service"

About: Ayrshire Central Hospital / X-rays & Scans

(as a service user),

every single time I have had an appointment at ach xrays dep  I have always been taken on time. the staff are very friendly and helpfull nothing is to much trouble for them  . you are treated with respect all the time  it is always clean  (well done to the cleaners )  I just wish all hospitals had staff like they do at ayrshire central hospital x-ray dep  well done to the team  1st class service

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 26/03/2018 at 15:20
Published on Care Opinion at 19:17

picture of Eunice Goodwin

Dear mr mr,

I will be delighted to pass this to the x-ray department and the domestic services team at ACH for their appreciation. I am sure they will appreciate such lovely feedback about the service they provide.

Thank you for taking the time to let us know about your experience at ACH.

Best wishes,

Eunice

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