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"Plastic Surgery Breast Reconstruction"

About: Southmead Hospital

My case was dealt with between the Royal United Hospital Bath and the Southmead Hospital Bristol.I was dealt with smoothly, efficiently and with compassion. My options and choices were clearly explained to me and I was fully involved In the decision-making process that resulted in my procedures. At the hospital on the day and during my recovery after my procedure I was treated with both dignity and kindness. The quality of care was excellent. Follow on visits and reviews were dealt with efficiently and promptly.

The whole team worked well together and were highly professional.

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Responses

Response from Southmead Hospital 6 years ago
Southmead Hospital
Submitted on 12/03/2018 at 06:57
Published on nhs.uk on 13/03/2018 at 02:41


Dear Cathy,

Thank you for your very kind comments for the care you received both from the Royal United Hospital Bath, and Southmead Hospital, which has been shared with the teams concerned.

I am glad that your care has gone well and that you are happy with the quality of the care you have received.

With all best wishes for your continuing recovery.

Sue Needs, Deputy Advice & Complaints Team Manager.

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