This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Thanks

Story from nhs.uk

"Thanks"

About: Heartlands Hospital / Urology

Just a small note of thanks to everyone at the hospital - I arrived in A & E in a bit of pain - was seen in the non-emergency section within about 20 minutes.

I was seen by 3 nurses and a couple of doctors who sorted out the problem.

I was admitted to ward 11 for a couple of days and cannot explain how satisfied I was with my treatment,

Thanks to everyone......

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Heartlands Hospital 6 years ago
Heartlands Hospital

Submitted on 13/03/2018 at 11:17
Published on nhs.uk on 14/03/2018 at 02:41

Dear Mr Lewis,

Please accept my apologies for the delay in responding to your posting.

Thank you for taking the time to post your comments regarding the care and treatment you recently received at Heartlands Hospital.

I am pleased that you had such a good patient experience and that you were satisfied with your treatment.

I will forward your posting to the senior management teams for A&E and Ward 11 and ask that it is shared with the staff.

I am sure the staff will be delighted to read your positive comments.

Once again thank you for your posting, as all patient feedback is important to us.

Best wishes

Miss J. Langham

Patient Services Officer

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k