"dissapointing and chaotic"
About: The Royal London Hospital The Royal London Hospital London E1 1BB
Posted via nhs.uk
What I liked
the staff in children's A&E are lovely
What could be improved
all in all a very frustrating experience. My daughter was admitted with an broken finger and ripped off fingernail and we had to wait 2 full days i A&E for an operation. This operation was at least 5 times postponed while my 16 month old child was not allowed to eat for 2 days.
when we came back for the check-up, our notes went missing, her check-up appointment was not booked and also the next check-up appointment was not booked.
This place seems to be very unorganised and chaotic. I will do everything to avoid it in future as I simply do not have the time to constantly chase up things and being kept waiting on the phone for 10 minutes.