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Waiting forever.

Story from nhs.uk

"Waiting forever."

About: Torrington Park Group Practice

You'll literally have to wait almost a whole month to get an appointment. Can only CALL at 8.30 in the morning to book an appointment which you'll most likely be waiting in que for about 45mins! Service isn't great, probably taken on more patients than they can actually handle.

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Responses

Response from Torrington Park Group Practice 6 years ago
Torrington Park Group Practice

Submitted on 22/06/2017 at 11:14
Published on nhs.uk on 06/03/2018 at 20:44

Thank you for your feedback, I understand the fustration of having to queue on the telephone to book an appointment. I would like to recommend using our online booking sytem which allows you to book same day appointments from 7am as well as appointments in advance. I would be happy to discuss this further with you - I'm sorry you did not leave your details for me to contact you however you can call me directly on 02036675030.

Kind regards

Vanessa Caplin

Assitant Practice Manager

Torrington Park Group Practice

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