"well run hospital high quality care..."

About: University Hospital (Coventry)

What I liked

I was not a patient here but took a friend to the A+E dept at midnight 10 May. I was very impressed with speed of admission and diagnosis, with the kindness and professionalism of the caring and sympathetic nursing team, with the busy doctor who spent a long time with the patient and gave me reassurance and thanked me for the way I had handled it. Thanks also to the porters who took my friend to the ward. This is clearly a well run hospital with high quality care delivered by very professional and capable teams. Thank You.

Story from nhs.uk


Response from University Hospital (Coventry)

Thank you for taking the time to provide feedback on the service your friend received while being treated in our Emergency Department. I trust your friend is improving and on the way to recovery. I will be sure to pass your kind comments to the staff within our Emergency Department.

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