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reception staff

Story from nhs.uk

"reception staff"

About: Spire Hartswood Hospital

The reception staff could be more friendlier and greet people with a smile..a smile costs nothing..eveyone else managed it...they are the first people you see..

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Responses

Response from Spire Hartswood Hospital 5 years ago
Spire Hartswood Hospital

Submitted on 30/05/2018 at 12:20
Published on nhs.uk on 31/05/2018 at 03:36

We are very sorry to hear that you feel you have not received the high standard of service we always aim to deliver. This isn’t the level of service that we would expect our patients to receive so we sincerely apologises that we haven’t met our usually high levels of service on this occasion.

We take this as an opportunity to identify how we might improve our service; if you would like to discuss further, please contact me on telephone number 01277 266 713.

Kind regards,

Spire Hartswood Hospital

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