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"Devotion and quality of care"

About: Locala Community Partnerships CIC / Community Rehabilitation

(as a service user),

I have been receiving homecare from the most dedicated, talented and utterly professional team of ‘healthcare professionals’ at Edderclife Community Rehab team. Identifying particular exercises to improve ‘body core’ strength and dynamics. Improvising and developing ‘tailor-made’ individual exercise plans. Ascertaining and obtaining particular aids to help in providing safe access and egress, simple modification tools to enable and improve feeding capabilities and equipment to enable and improve safe provision to transfer foodstuff and general items. Walking aid to dynamically improve safer walking, stability, balance and confidence. The ‘team’ have also given tremendous advice, encouragement and a great deal of time for my betterment. I would like in particular to thank Hazel - health practitioner, Helen  - physiotherapist and Hannah  - occupational therapist, for their devotion and quality of care in the deliverance of an outstanding level of service.

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Responses

Response from Sarah True, Customer Engagement Manager, Locala Community Partnerships 6 years ago
Sarah True
Customer Engagement Manager,
Locala Community Partnerships
Submitted on 01/03/2018 at 13:24
Published on Care Opinion at 18:09


Dear Earl Grey

Thank you for taking the time to send us this feedback. I have shared it with the team and with Hazel, Helen and Hannah who are delighted to hear that your experience was so positive.

We are so pleased that with the help and support of the team you have progressed well. Feedback such as this really does give the team a huge boost. We all come to work each day to give our patients 100% and aim provide an outstanding service.

Thank you again for your comments.

Best wishes

Sarah and the team.

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