"First appointment with neurologist"

I had been treated for brain tuberculosis in India from June 2010 to July 2017. During the course of medication I was also prescribed anti epileptic medication to control seizures.

The tuberculosis had been diagnosed as completely cured on June 2012. Post that I have been on anti epileptic medication. I re located to the UK in July 2017 and sought a consultation with the neurologist via the GP.

I was offered an appointment at Solihull hospitan and on consultation, the neurologist who reviewed my case changed my anti-epileptic medication. I was told by the doctor that in case I have any episode of seizures I should consult my GP and re visit my medication.

I did have an episode of seizure and on visiting the GP, I was told that the neurologist should have given me a paper which confirmed the change in medication to be administered on such an occasion.

The GP tried to check my hospital records to see if there were any updates about the appointment I had with the neurologist.

However, there was no update made to my record. I have a private medical insurance cover and I wanted to seek a private appointment for which the GP had to sign off a letter stating the current medical condition. However since the records were not updated, the GP has not been able to issue me the letter.

Fifteen working days have passed since the appointment and my records are still not updated.

Due to the negligence and the lackadaisical attitude I am not able to seek an appointment with my private medical provider.

The hospital authorities need to be a little more responsible and update records within 7 working days, atleast, to ensure that patients have access to it whilst they visit the GP for any concerns.