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"Outstanding maternity unit"

About: Stepping Hill Hospital / Maternity care

I was admitted prior to my caesarean due to placenta praevia and therefore was on the maternity ward for a week and a half beforehand.

In that time I found the midwives, health care assistants and doctors to be absolutely fantastic. I was kept informed, given choices, treated with upmost respect and dignity and was shown compassion and empathy throughout my time there.

The ward (M2) was spotless in terms of cleanliness; the floors, toilets, kitchen area were immaculate.

Even the food wasn't half bad (as a lot of people expect from the NHS)and meals were varied and nutritious.

I'd like to say a big thank you to the maternity unit and all the staff for making my 'being a patient' such a good experience.

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Responses

Response from Stepping Hill Hospital 6 years ago
Stepping Hill Hospital
Submitted on 02/03/2018 at 16:31
Published on nhs.uk at 17:41


Congratulations on your new arrival and thank you for your lovely feedback. I will be happy to share your compliments with the team who cared for you. My best wishes to you as you both settle into family life together.

Complaints & PALS Team Lead

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