Text size

Theme

Language

"Care and attention for Bowel cancer"

About: Royal Infirmary of Edinburgh at Little France / Xrays and scans St John's Hospital / X-rays & Scans Western General Hospital / Oncology

(as a service user),

My problem was first discovered by a test card from Dundee. The staff there made an appointment for me to attend St. John’s hospital in Livingston to have a Colonoscopy. Then I was sent to Edinburgh Royal Infirmary for a CT and an MRI scan. I then had consultations at the Western General hospital with the team of Surgeons,Doctors and nurses who by this time had studied all the findings of the probes and scans and had formulated a plan to remove the tumour. After talking me thru’ all the stages of the lengthy operation and explaining various outcomes including the worst scenario, a date was set for the go ahead.

There was  a lot of  organising done on my behalf for which I am truly grateful, all of this took place in the space of six weeks from start to finish. The care and attention everyone displayed I never could have imagined. I am now on a regular check up to detect any reoccurrence should it arise. 

My sincere thanks goes to all who saw me thru’ this life threatening experience, the Surgeon, Miss Din and Dr. Speak along with their colleagues. The Doctors and staff of the Oncology dept. I can’t praise all you wonderful people enough. Thank you.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Patient Experience Team, NHS Lothian 7 years ago
Submitted on 06/02/2018 at 15:19
Published on Care Opinion at 15:42


Dear Justin Time,

Thank you very much for making contact with us through Care Opinion further to your operation. I am sure this has been a very worrying time for you and I am really pleased to hear that you feel that your care was well planned, and supportive at a very difficult time for you. I hope that you are now recovering well.

It is most kind of you to take the time, at this time, to give us this feedback and I will ensure that I pass on your lovely comments to all of these teams, and the staff you have mentioned - I know that they will all be very pleased to receive this.

With kind regards,

Pamela

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Justin Time (a service user)

Helpful, if all the Brilliant hospital staff are made aware of my sincere gratitude. Thank you.

Response from Catriona Rostron, Associate Nurse Director, Western General Hospital, NHS Lothian 7 years ago
Catriona Rostron
Associate Nurse Director, Western General Hospital,
NHS Lothian
Submitted on 07/02/2018 at 16:22
Published on Care Opinion on 08/02/2018 at 09:15


Dear Justin Time

Thank you so much for your kind comments. The staff always appreciate positive feedback.

I can confirm that I have sent your post directly to the whole clinical team, including the two consultants.

I hope you continue to make a good recovery.

Catriona Rostron

Associate Nurse Director

Western General Hospital.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k