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Labour and post-natal experience

Posted By gammary83

"Labour and post-natal experience"

About: Pennine Acute Hospitals NHS Trust Royal Oldham Hospital / Maternity

(as a service user),

Labour Ward- Everything went smoothly up until delivery. 

During Delivery- Slight drop in maintaining professionalism by doctors. 

After delivery- good job of stitching up.
Transfer to postnatal ward:
- Fairly quick transfer;
- Upon arrival we were greeted by nurse/midwife @7:30;
- No further checkups until night staff started.
- Night nurses/midwife was nor briefed on patient and baby;
- No debrief of baby delivery, up until next day;
Comments to improve on:
- Staff need to be briefed about new patients on start of every shift to avoid mistakes;
- debrief patients after delivery; 
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Responses

Response from Samantha Whelan, Patient Experience Midwife, Royal Oldham Hospital - Women's and Children's 6 years ago
Samantha Whelan
Patient Experience Midwife,
Royal Oldham Hospital - Women's and Children's

Submitted on 29/01/2018 at 09:04
Published on Care Opinion at 11:25

Thank you for taking the time to share your experience of our maternity service. I am sorry to hear that there was a delay in care and that you were not debriefed following the birth of your baby. Please accept our apologies for any distress that this has caused. I am more than happy to discuss your in more depth, please contact me directly at:

Samantha.whelan@pat.nhs.uk

Once again thank you

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