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"Two recent procedures"

About: Worcestershire Royal Hospital / Neurology

(as the patient),

I was rushed to A&E in December vomiting blood. had to spend the night in a corridor in A&E through no fault of the hospital and was well cared for during that time. In the morning I was taken to the MAU where I was seen by Dr, Ahmed who quickly assessed me and later was taken for an OGD after having a CT scan.

The ODG was quite traumatic but the team did a fantastic job of helping and reassuring me during the procedure I cannot praise them enough.

Secondly I had to visit the Neurophysiology department to have an EEG monitor fitted for 4 days. Wires stuck to my head and ended up like something from doctor who !!

Again the team were wonderful I was seen on time and the procedure was explained all of this team are consummate professionals and my thanks go to them.

Its a shame that the media only cover the problems that are faced by the NHS instead of covering the amazing amount of good things that happen because they far outweigh the bad.

Everyone does a great job, be it cleaning, catering, admin, nursing, specialist care or any of the hundreds of positions that are held within your hospital.

Keep up the good work. Thank You.

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Responses

Response from Worcestershire Royal Hospital 5 years ago
Worcestershire Royal Hospital
Submitted on 02/08/2018 at 16:11
Published on nhs.uk at 17:06


Dear Sir/Madam,

Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff. If you require anything further you can contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733 - please quote the reference number 34631.

Regards,

Patient Experience Team

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