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physiotherapy dept

Story from nhs.uk

"physiotherapy dept"

About: Leicester Royal Infirmary

Absolutely disappointed with treatment ...more time spent on tablet than examination...felt I was not listened to...completely misdiagnosed second time told I had underused my wrist...given hand written exercises which resulted my wrist swelling and extreme pain...told by GP that I had overused it...and suffering from tenosynovitis...hope I never have to go back!!!

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Responses

Response from Leicester Royal Infirmary 6 years ago
Leicester Royal Infirmary

Submitted on 19/01/2018 at 14:36
Published on nhs.uk at 16:03

Dear Reveiwer,

Thank you for leaving a review for Physiotherapy at Leicester Royal Infirmary. We are disappointed to read your comments and would like to offer our apologies. We would like the opportunity to learn more about what happened when you came to see us, so we can investigate this further and ensure this does not happen again.

If you would like us to investigate this, please send details to our Patient Liaison Service via pils@uhl-tr.nhs.uk or by completing the online form https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/contact-form/

Best wishes,

Communications Team

Leicester’s Hospitals

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