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Great staff team at Locala Todmorden

Posted By Happy grateful parent

"Great staff team at Locala Todmorden"

About: Locala Community Partnerships CIC / Dental services

(as a service user),

My daughter has been under the care of the dental staff team at Locala in Todmorden since she was 5 years old as she had some problems with her teeth. She is 11 now and has been discharged happy and healthy. The staff team have been brilliant. So supportive through times when my daughter was afraid and unwilling to even enter the surgery! We got there in the end and she no longer has any fears about visiting the dentist and that's thanks to the patience and professionalism of the dental staff team in Todmorden. Thank you for everything. 

My Daughter says "I was really scared of going to the dentist. I'd start getting scared the day before but Amanda helped me, she told me what was she was doing and why all the time and as I got to know her I felt better. Thank you Amanda." 

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Responses

Response from Sarah True, Customer Engagement Manager, Locala Community Partnerships 6 years ago
Sarah True
Customer Engagement Manager,
Locala Community Partnerships

Submitted on 15/01/2018 at 18:49
Published on Care Opinion on 16/01/2018 at 08:47

Hi there

Thank you so much for sending this lovely feedback - the team were delighted to read your comments. We are so pleased that we have managed to help your daughter overcome her fears around visiting the dentist and that she is now able to join a general dental practice. It takes hard work and commitment from everyone involved us as clinicians, you as a parent and of course the child involved.

We wish you all the very best in the future.

Regards

Sarah

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