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"Just an X-ray but customer service and facility..."

About: Chester Le Street Hospital

At a time when some people are finding the nhs to be stretched my experience of this excellent little hospital was the exact opposite. From highly efficient appointment making three days from my gp request to my clinical experience this nhs facility was outstanding. Car parking easy,friendly front desk welcome and an excellent clinical experience in X-ray.

I was seen ahead of my appointment time. On leaving the hospital staff were again friendly and attentive. The hospital was spotlessly clean.

Well done to all at this fine nhs facility.

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Responses

Response from Chester Le Street Hospital 6 years ago
Chester Le Street Hospital
Submitted on 15/01/2018 at 16:40
Published on nhs.uk at 17:31


Thank you for providing feedback on your recent visit to Orthopaedics at Chester Le Street.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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