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"An amazing person and nurse"

About: Beatson West of Scotland Cancer Centre

(as the patient),

I was diagnosed with endometrial cancer in November 2017 and the help and support I got from Fran was amazing. I wish there were more like her.

Fran is a very caring, genuine and supportive nurse and I know I would not have got through all my cancer care at the Beatson without her. On several occasions I had problems that Fran dealt with very efficiently and quickly for me and was always there to listen to my concerns.

I would say she is an Angel sent here to help people like me and she certainly does!

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 6 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 04/01/2018 at 09:33
Published on Care Opinion at 15:25


picture of Nicole McInally

Dear Higg I am

Many thanks for taking the time to share your experience on Care Opinion.

It was lovely to read your kind words about Fran and the care and support you received at this difficult time. This is how we want every patient to feel.

I will make sure that we share your post with Fran and I am sure she will appreciate your post.

Take care

Nicole

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Update posted by Higg I am (the patient)

Sorry after reading it again I said I was diagnosed in nov 2017 and should have been 2016.

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 6 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 05/01/2018 at 16:03
Published on Care Opinion at 16:13


picture of Nicole McInally

Dear Higg I am

Just to let you know that I have spoken to Fran and she was delighted to receive your feedback.

Best wishes

Nicole

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