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"my treatment at crawley and east surrey hospitals"

About: Crawley Hospital / Urgent treatment centre East Surrey Hospital / Trauma and orthopaedics

(as the patient),

I would like to thank Mr S Chougule and his team for the treatment and care I received at these two hospitals. After breaking my wrist whilst on holiday. I had to visit East Surrey on my return for x-ray and plaster. all done very iffiecently. I had the plaster removed 4 weeks later but had to have a C-Wire removed at crawley. I was so impressed with the treatment and care I received at crawley also the time that Mr Chougule gave to me to explain what was going to to me. so thanks again to all the staff for your care and attention. 

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Responses

Response from Sarah Mayhew Hinder, Patient Experience Co-ordinator, Surgical division, Surrey and Sussex Healthcare NHS Trust 6 years ago
Sarah Mayhew Hinder
Patient Experience Co-ordinator, Surgical division,
Surrey and Sussex Healthcare NHS Trust
Submitted on 03/01/2018 at 10:53
Published on Care Opinion at 11:15


Dear ricardo

Thank you for taking the time to leave such positive feedback. Our Orthopaedic team always strives to achieve the best clinical outcomes and to support our patients throughout their treatment pathway. We recognise that keeping patients fully informed regarding the management of their injury is an essential element of high quality care. We are so pleased to hear that this was your experience and that you felt informed and reassured at such a difficult time. It is always greatly appreciated when good practice is acknowledged and your kind feedback has been shared with Mr Chougule and the team.

Please accept our very best wishes for a full recovery from your injury.

Kind regards

Lesley Nightingale

Patient Experience Coordinator

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Response from Crawley Hospital 6 years ago
Crawley Hospital
Submitted on 05/01/2018 at 11:31
Published on nhs.uk at 13:33


Thank you for taking the time to send your feedback.

We're really pleased to hear about your experience when visiting Crawley Hospital. We do hope your recovery is going well.

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