"Exceeded all my expectations - thank you"

About: King's Mill Hospital King's Mill Hospital Sutton-in-Ashfield NG17 4JL

Posted via nhs.uk 8 years ago

What I liked
Care, understanding and swift treatment all exceeded my expectations. My needle phobia and anxiousness were treated with kindness and genuine concern and I was not made to feel silly.
The mug of fresh hot tea and the lovely warm toast and butter were just what I needed.
What could be improved
nothing!!!
Anything else?
I want to particularly mention the team, in clinic 12 for my pre op assessment also the team in clinic 5 and particularly the team in the Day Case Unit who looked after me so well from arrival to departure. Thank you to you all.PhobiasPatient careTemperatureReception

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Response from King's Mill Hospital 8 years ago

Thank you for your comments - we will ensure that the teams you have mentionned are made aware of your kind words.

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