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I needed a midwife

Posted By Tommyella

"I needed a midwife"

About: Medway Maritime Hospital / Maternity

(as a service user),

I went on your site read clear instructions to either phone or do referral so I rung up n was told can't be done on phone must be done on line? ? ? Why give the option? If no option available I think it's a disgrace you have to get a midwife on the internet like ordering a pizza has none of you realised people like to be able to actually talk to a human?  

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Responses

Response from Patient Experience Manager, Medway NHS Foundation Trust 6 years ago
Medway NHS Foundation Trust

Submitted on 20/12/2017 at 10:30
Published on Care Opinion at 11:54


Dear Tommyella,

Thank you for your comments. It is not entirely clear which aspect of your maternity care they relate to.


Please contact our PALS team (patient advice and liaison service) on 01634 825004 or medwayft.pals@nhs.net and they will be happy to discuss your concerns and advise you.

Kindest regards,

The Patient Experience Team

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