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ear infection

Story from nhs.uk

"ear infection"

About: Honiton Community Hospital

I spent and hour and a half to be told my glands on my face were swollen.

Having told the nurse i suffered from otitis externa and interna in the past accruing a

hospital stay of 4 nights on IV abx.

I knew i had another ear infection as i am medically trained and know my own body.

I left very upset and disgruntled.

Next day emergency appt with GP EAR INFECTION abx given

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Responses

Response from Honiton Community Hospital 6 years ago
Honiton Community Hospital

Submitted on 18/12/2017 at 16:34
Published on nhs.uk at 17:31

Thank you for taking your time to share your experience of the Honiton Minor Injuries Unit. I would like to sincerely apologise for the worry and upset caused by this situation. We would welcome the opportunity of investigating your concerns further and would be most grateful if you could contact our PALS (Patient Advice and Liaison Service) on 01392 402093, or by email at rde-tr.PALS@nhs.net should you wish for us to provide a further response to you.

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