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"Disgusting surgery"

About: Mexborough Health Centre

Would avoid this surgery at all costs!!! Rude doctors which aren’t caring and never listen to you, one doctor just smirks when your trying to explain your problem and finds other people problems a joke, told me my daughter had behaviour problems which firstly isn’t the case and secondly ISN’T the issue what we went in for initially the issue wasn’t even to do with behaviour it was to do with a intolerant to foods, after seeking help through a dietian the problem was actually turned out she needed a diet change, but was ignored by all GP’s when I said blood tests wouldn’t find the problem, refused to give numbing to a child when having the bloods tests aswell as the child didn’t need it, takes about 100 calls to get a appointment and rude telephone staff what speak to you as tho you’ve interrupted something, absolutely disgusting surgery and will be leaving shortly and hopefully find a more caring surgery what actually listens and helps

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Responses

Response from Mexborough Health Centre 6 years ago
Mexborough Health Centre
Submitted on 08/02/2018 at 16:28
Published on nhs.uk at 17:02


Dear Patient,

Thank you for your feedback.

Firstly we would like to apologize for the inconvenience and disappointment that you may have experienced from your visit to our surgery. We strive to provide the best service to all our patients.

We assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help to improve our service further. As these issues are specific to you we would appreciate if you could contact the Practice Manager on 01709590590 to discuss the matter further.

Mexborough Health Centre.

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