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Caring staff

Posted By herongz35

"Caring staff"

About: Millbrook Mental Health Unit

(as a service user),

Workshops- continue weekly - are disjointed at present. Do not follow their own timetable.

All the staff are exceptional and offer full support and are always there to help and talk.

My named nurse should review my progress once a week at least as yet I only had one meeting with her and I cannot remember her on anything about it.

Staff could wear a name badge to help.

My Dr and all the nurses care. The Dr suggested speech therapy and the nurses followed it up properly.

There is a very calming atmosphere by the nurses all have out best interests. 

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Responses

Response from Sally Redgate, Acute Service Manager (North), Millbrook Mental Health Unit, Nottinghamshire Healthcare NHS Trust 6 years ago
Sally Redgate
Acute Service Manager (North), Millbrook Mental Health Unit,
Nottinghamshire Healthcare NHS Trust

Submitted on 01/12/2017 at 15:44
Published on Care Opinion at 15:54

Dear herongz35

Thank you for your posting and taking the time to give us feedback.

I will discuss with the ward manager regarding the issues you raise regarding the keyworker sessions, the group programme and the lack of ID badges being worn by staff. It is Trust policy for all staff to wear ID badges so we will address this immediately. It is nice to hear the positive feedback too which will also be feedback to staff as they work hard to promote a calm and healing environment on the wards.

I wish you well in your recovery and should you like to discuss further please do not hesitate to contact me or ask to see the ward manager.

kind regards

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