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"My experience before and after a foot surgery"

About: Holme Valley Memorial Hospital

(as the patient),

I would like to express my thanks and appreciation for the care that I had received from the initial visit to the Holme Valley Memorial Hospital for the assessment on my bunion to the post surgery care. 

The staff were very friendly and welcoming and information given to me was very thorough, very helpful and useful. From the friendly reception staff, staff nurses, the doctor and his surgery team had been excellent.

Every stage of the procedure was carefully explained to me including before and after care, what to expect, what to look out for, pre assessment checks, during the surgery and after the surgery. The team in the operating room was brilliant, all very friendly, making me relax and most importantly, their professionalism was 100%. These bunch of people are worth their weight in gold and more. Further 2 visits, post surgery were very good too. The whole experience had been great and I cannot thank everyone involved enough. 

Thank you, thank you. 

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Responses

Response from Sarah True, Customer Engagement Manager, Locala Community Partnerships 6 years ago
Sarah True
Customer Engagement Manager,
Locala Community Partnerships
Submitted on 27/11/2017 at 10:38
Published on Care Opinion at 12:53


Dear Jayli

Thank you so much for sharing this lovely feedback with us. The team will be absolutely delighted to read this and understand just how much the care and support they gave you was appreciated. Feedback such as this really does give everyone a boost, the whole team focus on patient care and provide the care and support they would expect should they be the patient. This includes the care before, during and after a procedure.

We wish you a very speedy recovery and thank you again for taking the time to share this with us.

Sarah

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