Made a Phone call at around 1:40pm. Was put on hold for 20 minutes. Then staff member kept me waiting for another 10 minutes until I asked them what they were doing. They said they were looking. What kind of database do they have that makes you wait for ten minutes?. They waited until I got frustrated and hung up. Awful way to treat people. Now I don't know if I have an appointment or not.
"Awful phone service"
About: The Royal London Hospital / Ophthalmology The Royal London Hospital Ophthalmology E1 1BB
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