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Wrong appointment date

Posted By pelicankf98

"Wrong appointment date"

About: Royal Oldham Hospital / Maternity

(as a service user),

I had a scan at Rochdale hospital and found out that my baby has a cleft lip, Rochdale and an appointment at Oldham for a special scan and told me that they'd refer to Clapa. I found out that Rochdale gave me the wrong date for the appointment and didn't refer to Clapa either.

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Responses

Response from Samantha Whelan, Patient Experience Midwife, Royal Oldham Hospital - Women's and Children's 6 years ago
Samantha Whelan
Patient Experience Midwife,
Royal Oldham Hospital - Women's and Children's

Submitted on 16/11/2017 at 09:26
Published on Care Opinion at 12:17

Thank you for leaving your feedback. Please accept our apologies that we gave you the wrong appointment and not referring you to the cleft lip and palate team. I am sure that this must have casued you distress at what is obviously a difficult time for you and your family. I have forwarded your story to the Antenatal Clinic manager for Rochdale and Oldham Tracey Tomlinson. Please contact me directly so that I can look into this further on your behalf at:

samantha.whelan@pat.nhs.uk

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