This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Trying to re-schedule a radiology appointment

Posted By AnnoyedPatient2017

"Trying to re-schedule a radiology appointment"

About: Newham General Hospital / X-ray and Scans

(as a service user),

I have spent over two weeks calling the radiology department. Both of the number provided are never answered, you can never leave a message. The switchboard puts you through and the call cuts out.

The letter states if I don't cancel or reschedule I will be referred back to my GP. I've been waiting since September and it's now mid November for this appointment only for it to be clashing with another appointment. I have called at different times of the day and on different days but no luck.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Barts Health NHS Trust 6 years ago
Barts Health NHS Trust

Submitted on 15/11/2017 at 08:42
Published on Care Opinion at 14:07

We’re really sorry to hear of your experience and would like to speak with you about the concerns you have raised and do what we can to assist with rescheduling your appointment. To do this we ask if you could contact us with your personal information and more detail about you. Please contact the PALS Team on 0207 363 9292 or by email: pals@bartshealth.nhs.uk.

,

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k