"Administration"

On referral by my GP in July to the cardiology department, I managed after several phone calls and cancelled appointments, to get an appointment for the 21st September.

I was then referred to the 24hr monitoring department.

I was fitted with a monitor on the 4th September and returned it on the 5th.

It has now been 5 weeks with no further appointment for the results of the monitor.

Twice I have phoned the secretaries office, who are very polite - no complaint there, but am told to ring again next week.

I get the impression there is no real organisation within the department.

I am not a person who complains but I feel someone should take charge and re-organise this department to operate more efficiently.

5-6 weeks to get results I feel is unacceptable.

I would like your comments on this matter.