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Every member of staff was exceptionally polite & friendly.

Posted By Heddybell

"Every member of staff was exceptionally polite & friendly."

About: Queen Margaret Hospital / Day Surgery

(as the patient),

The staff made me feel very valued from the moment I arrived until I left.   Every single member of staff I met, regardless of rank, were exceptionally polite and friendly.   Such a friendly banter amongst the staff & patients.   Thank you each and everyone of you!

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 6 years ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife

Submitted on 09/11/2017 at 08:04
Published on Care Opinion at 10:22

picture of Nola Cassidy


Dear Heddybell

Thank you very much for your kind comments, I am pleased to see you were met with exceptionally polite and friendly staff, and also that you felt valued throughout your stay, the staff work hard to create a patient centred environment and will value your thanks and comments, I will share your post with all the staff, wishing you well in your recovery.

Kind Regards

Nola

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