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"Admitted with flare of Ulcerative Colitis"

About: Aberdeen Royal Infirmary / Endoscopy Aberdeen Royal Infirmary / Gastroenterology (Stomach and Gut)

(as the patient),

Admitted last Wednesday afternoon through Amia with a severe flare of ulcerative colitis. Within 5 minutes of arriving at the assessment unit (ward 101) i was seen by the nurses and doctor who were quick to administer fluids and arrange for an x ray.

Everyone was so kind and could not do enough for me as I was in a lot of pain.

By teatime I had been moved to GI ward 104 and treatment had began to try to settle the flare.

Each and every member of staff in Ward 104 were absolutely first class and took such good care of me, reassuring me and nothing was too much trouble.

I am now at home making my recovery with my family. Thank you again to all involved with my admission.

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Responses

Response from Fiona Robertson, Chief Nurse, Dr Gray's Hospital & Moray HSCP, NHS Grampian 6 years ago
Fiona Robertson
Chief Nurse, Dr Gray's Hospital & Moray HSCP,
NHS Grampian
Submitted on 05/11/2017 at 17:56
Published on Care Opinion on 06/11/2017 at 09:17


Dear Smile139,

Many thanks for sharing your story and for detailing your journey through Ward 101 and then onto Ward 104.

I am so glad to hear that you were assessed quickly and plans were made for your ongoing treatment within a very short time of admission and that the staff were kind and attentive towards you.

Likewise,I am assured to hear that you felt the staff in Ward 104 were first class and took very good care of you.

I will certainly share your kind comments regarding treatment and care with both teams who will be delighted to hear that you are making a good recovery at home.

With best wishes and thanks again for taking the time to share your experience - it means a lot to the teams who provide direct patient care.

Kind regards

Fiona Robertson

Chief Nurse

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