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"Excellent"

About: Pontefract General Infirmary / Gynaecology

Visited Pontefract hospital for a colonoscopy and polyp removal. I can not praise enough the excellent level of care and professionalism at all levels during my procedure. I have had many ops and procedures carried out at Dewsbury

Hospital and The Spire and Bmi private hospitals. The hospital was absolutely spotless and being a smaller hospital seemed more personal.

I would not hesitate in recommending it to friends and family. Definitely a 5 star rating. Thank you so much to everyone concerned.

Visited 2nd November 2017.

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Responses

Response from Pontefract General Infirmary 7 years ago
Pontefract General Infirmary
Submitted on 03/11/2017 at 14:30
Published on nhs.uk at 16:33


Thank you for taking the time to leave such positive feedback on NHS Choices.

The feedback you have provided shows that with the right care and support this can have a positive impact on the overall experience.

I am so pleased to hear that your experience was positive from beginning to end and it is encouraging to read that you have given the hospital a "5 star" rating.

Thank you!

I will pass on your lovely comments to the staff as receiving feedback is really important for them.

Thank you again.

Kind regards

Clare Blackburn

(Complaints & PALS Improvement Lead)

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