"unreliable drs and staffing"

About: Crusader Surgery Crusader Surgery Stephenson Road West CO15 4TN https://ncmghealth.co.uk/digitalpractice/reception-and-enquiries/

Posted via nhs.uk 8 years ago

Trying to talk a medical practitioner on behalf of elderly - they do not return calls - or emails. Watching my parents grow anxious every time they need to either a) make an apt or b) contact the surgery because the prescription (repeat) has been changed why? parents not informed. As for a walk in surgery apt bit difficult when parents take water tablets!

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Crusader Surgery

Submitted on 31/03/2016 at 23:24

Published on nhs.uk on 02/11/2017 at 12:12

We are sorry to hear, that you feel your parents have not received appropriate responses or information in relation to their care. We are anxious to provide the best service possible, and should patients have any concerns, we would appreciate those concerns being notified to our staff and/or directlly to the Practice Manager.

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unreliable drs and staffing

"unreliable drs and staffing"

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