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"Extremely disappointing"

About: Royal Free Hospital / Accident and emergency

Never experienced anything like this... been to a few hospitals in my life but this takes the cake.. Thank God I didn't come here with my second degree burn but to Hungary. At least I understand why they have world-famous medical courses. Here sorting an ear infection out falls beyond their knowledge..

heard some pretty wild stories about English healthcare, but experiencing it takes to a whole new level.

I'm ashamed that I'm paying NI contribution from my wage.

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Responses

Response from Royal Free Hospital 6 years ago
Royal Free Hospital
Submitted on 30/10/2017 at 14:08
Published on nhs.uk at 16:34


Dear Vivien

Thank you for leaving your review on NHS Choices; something has clearly gone wrong with your visit and I would welcome the chance to discuss further so I can better understand and offer a personal apology, I can be emailed at richardchester@nhs.net

Kind Regards

Richard

Richard Chester - deputy director

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