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Care Opinion

Hip Replacement

Posted By Hip-problem

"Hip Replacement"

About: Arran War Memorial Hospital / Trauma & orthopaedics

(as the patient),

over a year ago I started having pain in my right hip. 

I am active and working full time self employed in construction industry. I was referred for an x ray by local gp on Arran , back in May , results showed degeneration of hip. 

I was referred to Orthapedics   for physio , I was told it could be up to 30 days for appointment , when I had no response , I paid for a scan and consultation with consultant surgeon at Ross hall, this was in July.

The results of scan showed considerable deterioration  of hip , recommending replacement of hip,and copy of letter was sent to my GP on Arran , subsequently  having still no response from NHS re physio I then received a letter from that dept stating I was discharged as I had failed to attend an appointment.

The fact is I did not attend  the appointment as I never received an appointment !!. i then referred back to my GP on Arran , and was informed that as I had been discharged. 

I was then out of the system and would have to start again ,the hip  has  since deteriorated  to an extent where I can not function at work , with loss of earnings , can not sleep ,which is affecting both my physical and mental health  and am expected to turn up for a physio appointment later on this year.

When its not physio I require its a replacement as   the letter from private consultation shows , I have paid tax and insurance loyally for the last 40 years , I have the utmost respect for the people who work in the nhs, but the system has failed me.

I now have to make the decision  if  to cash in part of my pension to meet the private cost of an operation as I am now unable to work on a daily basis  and looks unlikely of an operation through the nhs is going to be  fast tracked

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 31/10/2017 at 12:02
Published on Care Opinion at 14:28

picture of Eunice Goodwin

I am sad and very sorry to hear how debilitating this is and what an impact it is having on both your life and your earning capability. I can't promise anything but what I have done is passed this to one of our consultants and their secretary to consider if there is any chance of expediting things. It will help if you can contact me with your name, address and date of birth, my email address is Eunice.goodwin@aapct.scot.nhs.uk.

Best wishes,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 31/10/2017 at 15:05
Published on Care Opinion at 16:40

picture of Eunice Goodwin

Dear Hip-problem,

I am delighted to tell you that Mr Holt (Consultant Orthopaedic Surgeon) has agreed to see you urgently at his clinic. If you can contact me either by phone - 01563 826222 or by email at Eunice.goodwin@aapct.scot.nhs.uk with your details we can take this forward as soon as possible for you.

Best wishes,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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