"She was doing it because she cared"

When I had my baby I struggled a lot in the first few months. I suffered from postnatal depression and very bad anxiety; I hardly left the house.

I was assigned a family support worker, Emma. She was fantastic and a massive help. She helped me go to groups and meet other mums and babies. I was anxious that I didn't have a very good bond with my baby so Emma came and did baby massage with me, which is fantastic; it is now part of our daily routine.

She also helped me with various other activities to get me out and to grow my bond with my baby. During this time I was made redundant and Emma helped me to create a CV through the sure start centre, she also helped me to gain access to information about any benefits my family may be entitled to. She is a brilliant listener and is very understanding.

I never felt I was being judged. She never seemed like she was doing any of it because it was just a job for her, it seemed she was doing it because she cared. I can not fault any of the facilities provided by the sure start centre all the staff are very friendly and helpful.