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Efficient, helpful, supportive and friendly

Posted By TwoTonTessie

"Efficient, helpful, supportive and friendly"

About: Dr Gray's Hospital / General Surgery

(as a service user),

I had foot surgery at Dr Gray's. From the initial consultation through the pre-op checks to discharge after the actual surgery, the service could not have been more professional, efficient, helpful, supportive and friendly. Everything was absolutely terrific! And the cleanliness was out of this world.

The one thing that could be improved is  the breakfast menu which was all starch.

The highest possible praise to all the staff at Dr Gray's in Elgin. THANK YOU SO MUCH.

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Responses

Response from Diane Vass, Nurse Manager Medicine & Unscheduled Care, Dr Grays Hospital, NHS Grampian 6 years ago
Diane Vass
Nurse Manager Medicine & Unscheduled Care, Dr Grays Hospital,
NHS Grampian

Submitted on 24/10/2017 at 11:19
Published on Care Opinion at 12:01

picture of Diane Vass

Dear TwoTonTessie

Thank you for the lovely comments about your recent contact with Dr Grays.

Its great to hear positive stories from patients it really boosts staff hearing that they are giving professional, efficient care in a friendly and supportive manner.

Although you did not identify the ward you were in I will share your feedback with the surgical, domestic and catering teams here at Dr Grays.

I do hope you are recovering well following your surgery.

Kind Regards

Diane

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