This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"My mother was treated with the utmost..."

About: Princess Alexandra Hospital (Harlow)

What I liked

My mother was treated with the utmost care and dignity, and was always spoken to by her first name, and consulted each time they needed to treat her. The staff allowed my sister and I to stay by my mum's bedside through the night, and even supplied us with hot drinks.

What could be improved

The visitors chairs could be made more comfortable, and less squeaky.

Anything else?

The staff were very understanding and treated my mum and us with great respect at such a sad time.

More about: logo
Do you have a similar story to tell? Tell your story & make a difference ››


Response from Princess Alexandra Hospital 11 years ago
Princess Alexandra Hospital
Submitted on 04/11/2010 at 11:33
Published on on 05/11/2010 at 04:01

Thank you for taking the time to provide your comments regarding your mother’s recent care. We are grateful for these and the suggestion on how to improve the visitor’s experience.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Next Response j
Previous Response k