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"Endocrinologist saved my life"

About: Crosshouse Hospital / Endocrinology and Diabetes

(as the patient),

Having a rare condition and I have always found it very difficult to find a doctor whom understands exactly just how the condition effects me.   It’s not just brittle bones,  it’s fatigue, pain, mental anguish, lethargy, arthritic damage, need for specialist equipment, ongoing consultation.

I honestly feel Dr Blackwell at Crosshouse hospital saved my life as at the time I started seeing him I was at my very lowest ebb.  Suicide was becoming the only way out of what I was going through.  His ongoing care and will to learn more about my condition doesn’t go unappreciated and finally, I have someone whom I can turn to for help

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 16/10/2017 at 16:57
Published on Care Opinion at 17:01


picture of Eunice Goodwin

Dear Andronian1976,

Thank you so much for taking the time to tell us about your care from Dr Blackwell. To feel like this must have been a scary and lonely place. Well done to Dr Blackwell, I will make sure he gets this post directly. I am sure that he will be delighted that their care meant so much to you.

I hope you get all the understanding and help to let you move forward,

Best wishes,

Eunice

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