I am a health care proffesional in glasgow and recently had an appointment at hairmyres outpatients
well where to start1 waiting areas are overcrowded and drasticly far to small for the size of department2 reception we are expected to que for extended periods of time outside consulting rooms with patients and doctors and nurses needing in and out of these rooms so much for confidentially3 reception desks area looks cluttered dusty and completly unfit for purpose all you see is cables upon cables4 where reception is there is no privacy5 was taken to a room to have 'obs' done in a room that looked more like it should be a disposal hold with orange bags on the floor at this point i should mention that the staff taking my obs were really very plesent.6 doctor was running late eventually saw him quick appointment but couldnt help notice that the examinatiom counch had tape on it covering what i assume was rips - infection control guys7 after my appointment i had to have bloods done in what i can only assume was at one point a storage cupbord it was tiny and dark how is this allowed to be used as a venepunctute room? - at this poitn i woulf like to point out that staff followed proper PPE
8 after this i had to put on a follow up appointment only to dicover you have to re join the que for reception another long wait
Reception
Environment
Cleanliness
Privacy
Staff attitude
Staff skills
"Mixed Outpatient Department Experience"
About: University Hospital Hairmyres / General Medicine (Wards 9-12) University Hospital Hairmyres General Medicine (Wards 9-12) G75 8RG
Posted by Jsca (as ),
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