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"Professional and caring treatment"

About: Royal Hampshire County Hospital / Trauma and orthopaedics

I broke my fibula on Saturday 9th October and was given a 'backslab' plaster on that occasion.

I was treated quickly and with great care by A&E and Xray.

I saw a consultant on the following Thursday and had a half-leg plaster applied, again with professionalism and care. Waiting time was minimal and staff were charming and considerate.

I returned the following Thursday for an alteration to the cast, which was carried out with the same care as before.

Unfortunately it didn't cure the problem and so I returned on 28th when I was immediately given a replacement plaster cast which now allows me to walk with greater confidence.

At all times, all staff were friendly and compassionate and I was completely impressed by their professionalism.

All credit in particular to the plaster room technicians, whose work was fascinating to watch and who are clearly masters of their craft.

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Responses

Response from Royal Hampshire County Hospital 6 years ago
Royal Hampshire County Hospital
Submitted on 06/10/2017 at 08:57
Published on nhs.uk at 09:30


Thank you for your feedback regarding our emergency department and orthopaedic service. I am pleased to read that the care and treatment you have been receiving is of the high quality we aim to provide. I have shared your kind words with the teams, who I am sure, will be delighted and wish you a speedy recovery.

Alex Whitfield, Chief Executive

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