"Progress on Ferguson ward (now Ashby)"

The recent CQC report didn't bother me as having met most of the staff and seeing how my relative is handled, I am happy and have no concerns. I do feel that my relative is more respected at St Andrew's than anywhere else. There is a sensible approach there to how long treatment might take and he is given options about how to deal with his frustrations, rather than being immediately sedated and restrained as in other placements previously. We have seen him make progress and improvement in how he is handling his frustration and it is nice to be able to feed this back.