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Care Opinion

Flexible Sigmoidoscopy

Posted By Satisfied and Appreciative Patient

"Flexible Sigmoidoscopy"

About: Forth Valley Royal Hospital / Endoscopy and day care

(as the patient),

I underwent a flexible Sigmoidoscopy at the Forth Valley Royal and was told up front that I would not be getting sedation. The experience was horrendous. I was not provided with sufficient support during the procedure and detail as to what was happening where. I felt violated after the procedure and got into my car and cried all the way home. I strongly feel that sedation should be offered and that as and when the camera is inserted, air pumped through, etc you should be told what is happening and why.

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Responses

Response from Pauline Donnelly, Person Centred Manager, Department of Nursing, NHS Forth Valley 6 years ago
Pauline Donnelly
Person Centred Manager, Department of Nursing,
NHS Forth Valley

Submitted on 19/09/2017 at 08:22
Published on Care Opinion at 09:13

picture of Pauline Donnelly

Dear Satisfied and Appreciative Patient

Thank you for taking the time to get in touch to leave feedback about your recent experience. I was sorry to hear that you had such a difficult experience.

Can I please ask you to contact me as you have raised concerns that I would like to investigate further, you can contact me on 01324 566523 or alternatively you can email me on p.marland@nhs.net

I look forward to hearing from you.

Kindest regards

Pauline Marland

Person Centred Patient Experience Coordinator

NHS Forth Valley

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