Admission: -
I was admitted to ward 29 with my bags. Had surgery and was transferred to Ward 32 4 hours later. As the day progressed I kept asking about my bags. I was informed that the nurses used to go get the bags but the day before I was admitted this arrangement was changed. The porters now transferred bags from one ward to another. At one point I informed the nurse that I had medication in my bag. Also I wear distance glasses and use reading glasses. I was on the ward for 7 hours without glasses meds and personal items. It was after 6 before I had my bags delivered.
Discharge: -
I saw my consultant at 10am who told me I could go home. I asked the nurses what the procedure was for discharge. I was informed that I would need to wait on a prescription for pain relief coming up from pharmacy. Again I asked as the day progressed how much longer would I expect to wait. I was told they had called pharmacy and they were working on it and would get it up ASAP. At 2. 30pm I told the nurses my partner was on his way and I was going home when he arrived. He arrived at 3. 30pm. Again I told the nurses I was getting ready to go and I would phone my own GP for prescription. At 4. 10pm I was, told the nurses couldn't discharge me as they were now giving out meds for controlled drugs. Eventually I was discharged at 4. 30pm. I came home and called my GP for a prescription to be picked up the following day. I could have been home early morning instead of waiting over 6 hours for a prescription.
"Bag transfer"
About: Royal Alexandra Hospital / General Surgery (wards 19, 20, 24, 26 &29) Royal Alexandra Hospital General Surgery (wards 19, 20, 24, 26 &29) PA2 9PN
Posted by GrannieJ (as ),
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